Confidentiality:
Information about the person whom the Respite contractor is supporting, and information about your household must remain private. You have the right to insist on such.
Tips on keeping open communication:
Communication should flow freely between you and the Respite contractor in regards to the respite care that needs to be provided.This will assist in providing the best possible respite care.
· Discuss the specific behaviour that is concerning you and what your expectations are.
· Allow the Respite contractor to respond to your concerns.
· If you suspect or have witnessed abuse (physical, emotional, verbal, financial), terminate the relationship immediately. You may also call the police.
· Reach agreement with the Respite contractor as to the changes expected.
· Refer to the signed contract if needed.
· Follow up by letting the Respite contractor know if you feel that things are improving or not.
· Positive comments along the way let the Respite contractor know his/her efforts are appreciated.
Dealing with concerns:
“ARCH Disability Law Centre is a specialty community legal aid clinic dedicated to defending and advancing the equality rights of people with disabilities in Ontario”.
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