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About Us


“respiteservices.com working together to facilitate respite options that empower individuals with differing abilities and their families to lead active and rewarding lives.”


“Creating Community Connections”

respiteservices.com consists of agencies funded by the Ministry of Children, Community and Social Services. Canadian Mental Health Association Waterloo Wellington (CMHA WW) and Family Counselling and Support Services (FC&SS) agencies are collaborating to develop a more dynamic respite network for both children and adults in WellingtonCounty. The programs involved in this collaboration are the Family Support Options Service (from CMHA WW) and Access Information and Referral (from FC&SS).

The guiding principles of respiteservices.com are:

1. To develop a comprehensive respite system in Wellington County.

2. To develop and maintain a coherent access process for families of children and adults requiring respite options.

3. To facilitate respite options for individuals that match their identified needs.

4. To work closely with service providers to advocate for appropriate service options to meet the needs identified.

Respite care is a family support service that provides temporary relief from the physical and emotional demands involved in caring for a family member who has a disability. Respite creates greater opportunities for all family members to live actively and participate in community activities and allows parents/guardians time for themselves.

CHAP Program

The CHAP (Community Helpers for Active Participation) Program is an integral part of respiteservices.com. This Program was developed through a partnership of Geneva Centre for Autism and Bloorview MacMillan Children's Centre and has been brought to Wellington through a partnership between Canadian Mental Health Association Waterloo Wellington (CMHA WW) and Family Counselling and Support Services (FC&SS). CMHA WW employs three full-time Family Support Options Coordinators, one part-time SSAH Recruitment and Training  Coordinator and CHAP Coordinator to help support this program. The CHAP Program aims to find a large base of Respite Support Providers interested in supporting persons with developmental disabilities including autism and/or a physical disabilities to provide meaningful respite opportunities through community based options. Families are able to connect with Respite Support Providers after viewing Support Provider profiles. Special Services At Home funding and Passport funding can be used to pay for  respite support. Agencies are able to access Support Providers to enable individuals to participate in community based respite opportunities. 

For more info about the CHAP Program contact the CHAP Coordinator or 519-821-8089 ext. 7033 or visit CMHA WW website at  cmhaww.ca

For more information about Special Services at Home and Children's Respite Options, call 519-824-4015 or 1-877-216-1116 or email Access Information & Referral for Developmental Services

For more information about the Passport Programs and Adult Respite Options, call Developmental Services Ontario 519-821-5716 or 1-888-941-1121 or email dsocwr@rogers.com

Family Support Options Coordinators

Family Support Options Coordinators work with families of Children with a Developmental Disability or Autism Spectrum Disorder, and or a Physical Disability.  CMHA WW has an ongoing commitment to provide the level of support required by families to negotiate the system successfully. Coordinators will assist families to search for Respite Support Providers through the CHAP program and will refer families to Access Information and Referral (children) and Developmental Services Ontario (adults) for other respite options.

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