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Family Registration

Community Helpers for Active Participation (CHAP)/ facilitates the connection of families with direct respite support providers based on the families' needs and the providers' experience and availability.  The York Region branch of CHAP is hosted within York Support Services Network (YSSN). It is important to understand that respite providers are not employees of CHAP or YSSN.  They are considered self employed, independent contractors or employees, who are contracted to provide support directly to individual(s). Families will independently contract with the respite support provider to determine if they are entering an employer/employee relationship or a contracted service arrangement.  It is the responsibiliy of the family or caregiver to select, interview and hire their own direct respite support provider(s). 

You can learn more about how a Respite/Direct Support Provider might be characterized by visiting the following websites:

All Direct Respite Support Providers are screened at the time of registration. The CHAP coordinator will collect (2) professional references, a current resume and a Vulnerable Sector Police Check (no older than six months). All registrants are also required to attend a CHAP program introduction session.

New Registrants:

If you are new to CHAP and looking to contract with a respite provider in York Region, and do not already have a username and password, please complete the family registration form below.  Only apply when you are currently able to hire and pay for a respite provider. 

Eligibility: For Families of individuals aged 18+, eligibility for developmental services must be confirmed through DSO (Developmental Services Ontario) prior to applying to the CHAP Program.  For further information on DSO, please click here or contact 1 855 277 2121.

Returning Registrants:

If you have previously registered with, and have already received a username and password, please LOG-IN from our homepage to access your profile in order to update it. Please do not create a new registration, as duplicate registrations will cause errors with log-on.

Getting Started

You may submit your registration form in one of two ways:

  • If you would prefer to submit the form by MAIL or FAX, please print the following form: Family Registration Form mail/fax  (PDF)
Your completed registration or update will be received by a staff and you will be contacted.  

Mail to: CHAP Program
240 Edward St., Unit 3
Aurora, ON L4G 3S9

or Fax to: 

Attention: Respite Registry Coordinator / CHAP Program

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